Guarantees
Is there one major thing which sets us apart from the crowd?
Absolutely, categorically, impressively YES.
(Sorry, that may seem over the top, but it is true, and we are proud to shout about it)
We are unique in the delivery industry in guaranteeing everything we do.
And that really does mean everything. From the way we talk to you and your clients to the collection and delivery of your consignments.
Take a look at the competition - you won't find any other courier making the promises we do - which is pretty amazing don't you think? After all, if they don't believe enough in what they offer to put their money where their mouth is, why should you?
Now take a look at the accompanying 'Guarantees' and see how hard we work to make sure you NEVER get let down.
Guarantee One - A commitment to excellent service.
If we fail to meet your service expectations at any time, or we're not polite, courteous and professional, we won't charge you a penny.
Guarantee Two - On time delivery.
If we ever fail to deliver at the agreed time, we'll give you DOUBLE your money back.
Guarantee Three - On time collection.
If we haven't collected from your premises within 15 minutes of the agreed time, we'll knock 10% off every minute until you get the job for free, no matter where it's going in the country
Interestingly enough, these guarantees keep us so focussed on doing the job right that since we introduced them in 2004, we've only had to offer one refund.
The proof of the pudding...a seriously good offer.
We could go on all day about how wonderful we are, and make all sorts of airy promises about how happy you'd be with us, but until you use us, that's all it ever can be, so we thought we'd make you a very special, one off limited offer...
Contact our sales team, and providing you meet our business 'user & spend' profiles we will prove ourselves to you over a number of jobs, to the value of £150, absolutely FREE OF CHARGE!
Yup, it'll cost us money...
But it actually makes sense.
We invest a lot in 'traditional' advertising which is very expensive and quite simply doesn't work that well.
So by taking this money and investing it in offers to companies we really want to work with, we can actually prove that we really are as good as we, and our clients, claim.
In turn, you can compare us with your existing supplier, see how good we really are, and it won't cost you a bean....and, hopefully, once you're happy, you'll want to stay