Customer Service Feedback Form

It really helps us to improve our service when we have honest feedback from our customers. We’d be really grateful if you could take a few minutes to fill in our Customer Service form to let us know how we’re doing.

Thanks!

Please rate the following 1-5, with 5 being the absolute best it could be and 1 being awful …

Company Name

Name

Email Address

Telephone Number

Do we collect on time?

Do we deliver on time?

Do we advise any delays in advance?

Are we always polite, efficient and willing to help?

Do we have a good friendly telephone manner

If you've had any problems, were they dealt with quickly and efficiently?

Are our prices reasonable?

How satisfied overall are you with Grabbit's service?

Is there anything else we could to to improve our service?

15 + 3 =